I admit that I actually enjoy being upsold. That’s partly because it’s what I do for a living. It’s also because I want to make certain that I’ve purchased the right thing for the problem I’m trying to solve.
That means I’ve got two all wheel drive vehicles in Northern Virginia because it sometimes snows here and I just might need to pick up the kids at school in the middle of the day.
And it means I’ve got the 8 GB iPhone instead of the 4 GB version because I might get stuck on a plane for a few hours and just might need a few more Van Halen albums to while away the time.
Give me a good value proposition, with clear benefits, at the right time and I’ll buy.
Just don’t give up after the first time, if I don’t buy. Be persistent, like Checks Unlimited.
For the first time in a long time I took a few minutes to run through the Valpak co-op mailing I received last week.
After a few minutes of looking at the offers, I came up with a short list of things to consider if you’re using Valpak (or other co-ops) as a marketing channel. The short list is powered by my own past experience and might stimulate you to think of some other ideas.
Before I get started, here’s a rundown of what I found inside. There was a total of 43 inserts inside the envelope (which featured, bizarrely, a promotion for the television program CSI: NY on the OE and which distracted me from the 1:50,000 possibility that there might be a check for $100 inside). I sorted the inserts into three categories:
National advertisers (19, 44% of the total). These included Netflix, DirecTV, Verizon, Omaha Steaks and others. Of those, 4 (27%) of the inserts did not use the standard 8 1/4″ x 3 1/2″ format and instead paid additional for a heavier and/or different stock insert.
Regional/franchise (8, 19% of the total). Included here were ads for the local Gold’s Gym, Kaiser Permanente and Molly Maids. Of these, only 1 (12%) of the inserts deviated from the standard insert.
Local advertisers (15, 35% of the total). These ranged from local dentists to home improvement providers to Anthony’s, a restaurant down the street–which included some coupons that might finally get me to take the family there!. Only 1 insert (7%) strayed from the Valpak standard format.
Valpak ran one house insert, promoting an offer of $350 to target 10,000 homes for new advertisers, a CPM of $35.
We can immediately see some ideas, just from this basic sort.